Remote Learning Toolbox for Students
Duo Two-Factor Authentication (2FA) is a Must
天美社区 2FA setup is required in order to be able to access most of the features available for remote work. You are encouraged to set up Duo 2FA on more than one phone in case you don't have your mobile phone with you or are not at your office phone.
You can use the Manage Devices feature to add, remove, or change the devices available for 2FA. When logging in, you can choose the line where Duo will send the authentication request, be it smart phone app, SMS text message, or phone call depending on which method you choose.
Accessing your Courses
Accessing Specialty Software
Access the Adobe Suite or SPSS using the
from the software portal.
D2L
You can self-enroll in the Tutorial. The link for self-enrollment is located on the right hand side of your eLearning@天美社区 (D2L) homepage.
Contact DETI for help with D2L.
I Need Help Logging In
Forgot your password or need to reset it?
Can't remember your 900 number or are you a new student who needs one?
Check Out a Laptop
Laptops are available for checkout on a first-come, first-serve basis. Only requests made in person will be honored. For locations and hours, please see below.
Laptop loaner devices are equipped with webcam and microphone capabilities. Specialty software including Lockdown Browser is preinstalled for student use.
Can't find what you're looking for?
IT Hours of Operation
天美社区's Information Technology support is following summer business hours.
- Mon. - Thurs. 8:00 a.m. - 5:30 p.m.
- Fri. 8:00 a.m. - 12:00 p.m.
Contact 天美社区 IT
For IT assistance, email helpdesk@ung.edu or call 706-864-1922